Responsible Gaming

Play Play Responsibly,
Enjoy Safely

0999 believes gaming should be a source of fun — not stress. Our responsible gaming program helps you build healthy habits.

18+
Age Restriction
24/7
Support
5
Protection Tools
100%
Free Support

What is responsible play and why does it matter

At 0999, we see gaming as a form of entertainment. Responsible play means enjoying gaming while staying in control of your time, money, and mental well-being — it's not a restriction, it's simply part of a healthy lifestyle.

Online gaming and betting are growing rapidly in Bangladesh, and for some people excessive gaming can become a real problem. 0999's responsible gaming program is committed to reducing that risk and keeping every member's gaming experience a positive one.

We believe responsible gaming benefits not just the individual, but the whole family and community. That's why we provide every member with tools and support for a mindful, controlled, and enjoyable gaming experience.

Keep in mind: There's no guarantee of profit from gaming. Always play with money you can afford to lose without it affecting your daily life.

Recognize the Signs of Problem Gaming

The first step toward responsible gaming is knowing yourself. If you notice any of the following signs, it's time to take them seriously:

  • Losing track of time: Spending far more time gaming than planned without even realizing it.
  • Chasing losses: Repeatedly playing to "win back" money you've lost — this is the most common sign of a gaming problem.
  • Strain on family and social relationships: Gaming straining your relationships with family, friends, or colleagues.
  • Financial difficulties: Borrowing money, draining your savings, or cutting back on essential expenses to fund gaming.
  • Emotional distress: Feeling restless when you stop, yet only briefly relieved when you play — getting trapped in that cycle.
  • Privacy: Hiding your gaming habits from family or loved ones.
  • Neglecting daily responsibilities: Neglecting work, studies, or household responsibilities due to gaming.
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If two or more of the above signs apply to you, please reach out to us or take the self-assessment quiz below. Seeking help isn't weakness — it takes courage.

Self-Assessment Test

Take an honest look at your gaming habits. Answer each question truthfully — this assessment is completely private and no data is stored.

1
Do you spend more time gaming than you intended?
2
Do you bet more to try to win back money you've lost?
3
Have family or friends ever complained about your gaming?
4
Have you tried to stop gaming but couldn't?
5
Have you borrowed money or dipped into your savings to fund gaming?

If most of your answers are "Yes" or "Sometimes", please reach out to our Help Centerto reach us. Our specialist team will guide you in the right direction.

0999 Protection Tools

0999 gives every member a set of practical tools to stay in control of their gaming. All of them can be enabled or adjusted at any time from your account settings.

Tool Name How It Works Status
Deposit Limit Set a daily, weekly, or monthly maximum deposit. Once you hit the limit, no further deposits will be accepted. Active
Betting Limit Set a maximum betting amount for a given period. You won't be able to place bets beyond that limit. Active
Session Timer You'll receive an automatic reminder or be logged out after a set period of time. Active
Cooling-Off Period Temporarily suspend your account for anywhere between 1 day and 6 weeks. Active
Self-Exclusion Permanently close your account for a set period. This decision cannot be reversed before the period ends. Active

To use these tools or get help with setup Help Centerto get in touch.

Tips for building healthy gaming habits

Follow a few simple but effective habits for responsible play. These will help keep your gaming experience positive every time:

  • 1
    Set a budget in advance

    Before you start playing, decide how much you can afford to spend. Stick to that limit — never go beyond it, even when you're on a winning streak.

  • 2
    Set a Time Limit

    Decide how long you'll play each day before you start. Set an alarm and stop as soon as it goes off. Using the session timer makes this happen automatically.

  • 3
    Don't treat gaming as a source of income

    Don't expect gaming to be a regular source of income. It's entertainment — just like spending money on a movie or a trip.

  • 4
    Don't play when you're upset or under stress

    Gaming under stress, anxiety, or anger increases the risk of poor decisions. Take a break during those moments.

  • 5
    Take Regular Breaks

    Take at least a 10-minute break every hour. Stand up, walk around, drink some water — it keeps your mind fresh and helps you make better decisions.

  • 6
    Have an open conversation with someone you trust

    Let a family member or trusted friend know about your gaming habits. It keeps you accountable and makes it easier to get help if things go wrong.

Guide for Parents

0999 strictly follows an 18+ policy. Even so, as a parent it's important to stay aware of your child's online activities.

  • Family computer or device If the device is shared, keep browser-based parental controls enabled.
  • If your child Excessive time spent spending on their phone or computer, have a calm conversation with them.
  • When in doubt, support@0999.pro— email us and we'll investigate and take the necessary action.
  • At account creation Age verification is mandatory — that's why no one under 18 can register on 0999.
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If you suspect a minor has an account, contact us immediately. We'll take swift action.

FAQs

Once Self-Exclusion is activated, your account cannot be reactivated until the selected period has ended. This is intentional — it's designed to give you a genuine break. Once the period expires, Help Center— contact us and your account will be reactivated.

Yes, reducing your deposit limit takes effect immediately. However, increasing a limit requires a waiting period — typically 24 hours — to give you time to reconsider your decision.

0999's Help Center — speak with our team. You can also reach out to your local hospital's mental health department or the Kaan Pete Roi helpline for mental health support in Bangladesh.

A Cooling-Off Period is a temporary break — from 1 day up to 6 weeks. Once it ends, your account is reactivated automatically. Self-Exclusion, on the other hand, is a long-term measure — from 6 months up to permanently — where you must actively apply to have your account reinstated once the period is over.

Yes, all of 0999's responsible gaming tools are completely free. Deposit limits, session timers, cooling-off periods, self-exclusion — all available from your account at any time, at no cost.

Quick Assistance

Our team is always here for you, whatever the issue.

💬
Live Chat
Get Help Now
📧
Email Support
support@0999.pro
🛑
Want to stop right now?

Activate Self-Exclusion — your account will be suspended immediately.

Activate Self-Exclusion

0999's Promise

  • Strict 18+ age verification policy
  • Personalized Limit Setting
  • 24/7 Bangla-speaking support team
  • Fully Free Protection Tools
  • Transparent & Responsible Operations
18+
0999 is strictly for users aged 18 and above. Account registration by minors is completely prohibited.
Our Commitment

Why 0999 believes in responsible play Separate

We're more than a gaming platform — we're a partner in your well-being.

Instant Limit Controls
Reducing your deposit or betting limit takes effect within seconds. Manage it yourself at any time from your account settings.
Smart Session Timer
You'll receive an automatic alert when your session time is up, giving you a moment to pause before playing on.
Strict Age Verification
Age verification through KYC is mandatory at registration. There is no way for anyone under 18 to open an account.
Self-Exclusion Protection
You can step away from the platform at any time — temporarily or long-term. Once set, this cannot be changed until the period expires.
Loss-Limit Tracking
Play stops automatically once you hit a set loss amount. It's an effective way to keep your financial losses in check.
Compassionate Support
Our Bangla-speaking support team listens without judgment, with empathy, and helps you find the right solution.
🎯 Enjoy Responsibly

Controlled Gaming — Real Fun

Play at 0999 on your own terms. Set your limits, stay safe, and enjoy every moment.

Verified 18+ Check Limit Setting Feature 24/7 Bangla Support
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